Privacy Policy

When you reach out to us or work with us on a project, we'll typically gather things like:

• Your name and contact details - email, phone number, that sort of thing
• Project information and any specifics you share about what you're looking to build
• Property details and site information if we're working on something together
• Communication records - basically our conversations, sketches, and project notes
• Payment info when we're handling contracts and billing

We're not in the business of collecting stuff we don't need. If we ask for it, it's because it matters for your project.

Here's the deal - we use your information to actually do our job:

• Responding to your inquiries and keeping conversations going
• Creating architectural designs and plans that match what you're after
• Managing projects from concept through to completion
• Handling contracts, invoices, and the business side of things
• Staying in touch about project updates and timelines
• Meeting legal requirements and building regulations

We're not gonna sell your data to random companies or spam you with unrelated stuff. That's just not how we roll.

Sometimes we need to share information with other professionals to get your project done right:

• Engineers, contractors, and consultants we bring onto projects
• Municipal offices and regulatory bodies when we're submitting permits
• Legal or financial advisors if projects require it
• Service providers who help us run our business - think cloud storage, accounting software

Everyone we work with is bound by confidentiality, and we only share what's necessary for the work at hand.

Our website uses basic cookies to make things work smoothly - nothing creepy. We might track things like:

• How visitors navigate around the site so we can improve it
• Basic analytics to understand what content people find useful
• Session info to keep contact forms working properly

You can disable cookies in your browser if you want, though some features might not work as well.

We take reasonable precautions to protect your information. Our systems use standard security measures, and we limit access to your data within our team. That said, nothing's 100% foolproof online - but we do our best to keep things locked down.

Physical documents are stored securely in our Toronto office, and digital files are encrypted and backed up regularly.

Under Canadian privacy laws, you've got some rights regarding your personal info:

• You can ask to see what information we have about you
• You can request corrections if something's wrong
• You can ask us to delete your data (though we might need to keep some stuff for legal reasons)
• You can withdraw consent for certain uses of your information

Just shoot us an email and we'll sort it out. We're pretty responsive.

We'll hang onto your information for as long as we're working together, plus whatever's required by law after that. In architecture, we're usually required to keep project records for several years - it's an industry thing.

If you've just inquired but we never worked together, we'll typically keep your contact info for about a year in case you change your mind, then it gets purged.

We might update this policy occasionally - laws change, our practices evolve. When we do, we'll update the date at the top and let current clients know if it's anything significant.

If you've got questions about how we handle your information, or if something's not sitting right with you, just reach out. We're happy to chat about it.